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Product launch review

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Product launch review

My thoughts
Transcript
Summary
28:30
Anouk
Can everyone see the CSAT dashboard?
Emeka
Yeah, I'll route the escalation to tier two after this.
Anouk
Did we close out the Okonkwo chargeback in Zendesk?
Bastien
That's been holding up the RMA for two weeks.
Enhanced Summary

Live support operations reviewed ahead of the launch push. Team aligned on escalation routing, cleared blockers on open chargebacks, and confirmed ownership for the knowledge base.

Escalations & SLA

• Emeka to route outstanding escalations to tier two post-call
• P1 backlog cleared — aging tickets flagged as first priority
• On-call lead to be pinged about SLA breaches
Used by professionals at
Wispr Flow dictation for Teams

Everything your team writes,
 faster
.

Every email, Slack message, and document — written at the speed of thought. No new tools. No learning curve. Just faster.

Transforms

Dictate raw thoughts. Apply your team's tone or format in one step. What lands in the text box is 
ready to use.

Shared custom dictionary

When you correct a spelling, Flow adds it to your dictionary. You can also add unique terms manually. Then, choose which terms to share with your team.

Shared snippets

Speak a cue, get the full formatted text. The things your team repeats every day, FAQs, scheduling links, standard replies, ready before they finish the thought.

Wispr NOTETAKER for Teams

Meeting notes you can 
finally
 trust.

Wispr Notetaker captures every word, labels every speaker, and feeds it all straight into the AI tools your team already uses.

Ask anything across meetings, Slack, email.

No more hunting through threads three weeks after the fact. Notetaker searches across your team's meetings, Slack channels, and inboxes and surfaces exactly what was said, with the source cited so anyone can verify it.

Get the details right.

From uncommon names to industry jargon, Notetaker uses your shared dictionary to help everyone accurately capture the meeting details that matter most.

Admin usage dashboard

See adoption and ROI across the whole team.
Individual recordings and transcripts stay private. Always.

Privacy and security

Privacy first. Security always.

HIPAA Compliance

Available on any plan with a signed Business Associate Agreement. Covers dictation only.

SOC 2 Type II Compliance

Independently audited to verify we safeguard your data across key trust principles.

ISO 27001

Audited by the international standard for information security management systems.

You control what happens to your data.

Admins set data policy once in the admin portal: whether dictation is stored in the cloud, how long it's kept on devices, whether context awareness is available, and whether Notetaker can be used at all.

Why teams choose wispr

How teams use Wispr to
accelerate all their work.

“Wispr Flow is a top 3 favorite AI tool for me. I literally do not use my fingers to type anymore.”

20%
more customer calls per day
$3.08m
estimated cost savings per year

“I’ve never seen a tool adopted this fast. In particular across both sales and eng.”

Tuhin Srivastava
Co-Founder & CEO, Baseten

“I feel like I have no time to type anymore. So I just talk to my phone and my laptop all the time.”

Elena Verna
Head of Growth at Lovable

“WisprFlow = time savings! This is the best AI consumer product I've ever used because its fast and it just works. I can't wait for more to come from the company!”

Glenn Solomon
Managing Partner, Notable Capital

“Wispr Flow just gets it right. It is consistently so much better than the standard voice input, it'll blow your mind.”

Fast Company
Pricing

Our plans.

Free
For individuals
$0/mo
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Includes:
Speech-to-text in any app, 100+ languages
Dictation on Mac, Windows, iOS, and Android
Learns your names and jargon
Dictionary and snippets
Limited Notetaker access
Use your meeting notes in Claude and ChatGPT
Pro
For individuals and teams
$15/user/mo
See all features
Get everything in Free, plus:
Unlimited dictations
Longer Notetaker history
Shared dictionary and snippets
Shared team workspace
Centralized billing and user management
Team usage analytics
Priority support
Early access to new features
Our most popular plan
Growth
Basic admin controls
$23/user/mo
$33/user/mo
Unlimited Notetaker access
See all features
Get everything in Pro, plus:
Single sign-on (SSO) with SAML
Org-wide HIPAA enforcement with a signed BAA
Multiple domains for one organization
Admin control over model training for your whole team
Individual usage reporting
Admin tools for members, departments, and billing
Enterprise
Advanced security
Custom
See all features
Everything in Growth, plus:
Free IT admin seats
Model training locked off
User provisioning (SCIM)
Audit logs and managed deployment (MDM)
Domain capture
Custom contract terms
Invoicing and PO billing
Dedicated support with SLAs
Free
For individuals
$0/mo
See all features
Includes:
Speech-to-text in any app, 100+ languages
Dictation on Mac, Windows, iOS, and Android
Learns your names and jargon
Dictionary and snippets
Limited Notetaker access
Use your meeting notes in Claude and ChatGPT
Pro
For individuals and teams
$12/user/mo
See all features
Get everything in Free, plus:
Unlimited dictations
Longer Notetaker history
Shared dictionary and snippets
Shared team workspace
Centralized billing and user management
Team usage analytics
Priority support
Early access to new features
Our most popular plan
Growth
Basic admin controls
$18/user/mo
$26/user/mo
Unlimited Notetaker access
See all features
Get everything in Pro, plus:
Single sign-on (SSO) with SAML
Org-wide HIPAA enforcement with a signed BAA
Multiple domains for one organization
Admin control over model training for your whole team
Individual usage reporting
Admin tools for members, departments, and billing
Enterprise
Advanced security
Custom
See all features
Everything in Growth, plus:
Free IT admin seats
Model training locked off
User provisioning (SCIM)
Audit logs and managed deployment (MDM)
Domain capture
Custom contract terms
Invoicing and PO billing
Premium support
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